Ratings & Reviews

Overall Rating

5
(39 reviews)
97.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

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Resident Reviews

submitted by Darion R. - |Recommended: YesIt is lovely here — I like the amenities and most of the residents are nice
response from property -Hi Darion, Thank you for your feedback! We’re glad you’re enjoying the amenities and the community. If there’s ever anything we can do, feel free to reach out! - The Theater Street Team
submitted by Sam H. - |Recommended: YesReview — Complex is nice. You can sometimes hear your neighbors through the walls. MY DISHWASHER IS STILL BROKEN
response from property -Hi Sam, Thanks for the kind review. It looks like your dishwasher is now operational and the light switch was causing the issue. Please let us know if you need anything else!
submitted by Maria R. - |Recommended: YesParent of resident is HAPPY — As the parent of a student resident, I could not be more please with this propert and staff. Upon initial moving in they were jumping in to help us with our unique needs. Our apartment upgraded at one point to a remodel and we have experienced a great promotion on our second lease. We are entering our third lease and doing what I can financially to accommodate staying on property. Thank you all for taking care of us as best possible.
response from property -Thank you for the kind review! We're looking forward to hopefully having you guys with us for another year!
submitted by Kennedy D. - |Recommended: YesLove it — Everyone has been so nice and helpful. Everything has been so clean, and the parking is great. The noise level is a 0 it is so quiet, and I love the environment.
response from property -Thanks for your kind words Kennedy!
submitted by Dominique W. - |Recommended: NoNot much good — I’ve had issues with poor communication from staff, maintenance taking forever, dirty grounds, should have more visitor spots and at least another trash can
response from property -We’re working on improving communication with our staff and will continue to address maintenance requests as quickly as possible. We also understand your concerns about the cleanliness of the grounds and are looking into ways to enhance upkeep. Regarding visitor parking and additional trash bins, we’ll take this into consideration as we explore ways to improve our community.
submitted by Oluwafemi (. - |Recommended: YesI've been a resident at Axis - Theater Street for over three years, and I can confidently say it has been a wonderful experience I’d especially like to praise Sarah, the Leasing Consultant, for her outstanding service. She is always professional, friendly, and incredibly helpful. She continues to go above and beyond to assist residents with any concerns. Her warm and welcoming attitude truly makes a difference The customer service is exceptional—the management team is always approachable, friendly, and quick to resolve any concerns. They genuinely go the extra mile to ensure residents feel comfortable and well taken care of. As for the property itself, the grounds are well maintained, and the common areas are consistently clean and well-kept. It truly creates a welcoming and homey atmosphere. Overall, I’m very satisfied living here and would highly recommend it to anyone looking for an affordable, well-maintained, and professionally managed place to call home
response from property -Thank you for your kind words, Oluwafemi! We appreciate it alot. :)
submitted by Saisha W. - |Recommended: YesReview — I haven’t been hear long but I’m enjoying it here.
response from property -Thank you, Saisha! We hope you continue to enjoy our community.
submitted by Yvonne G. - |Recommended: YesThe staff is awesome super kind They are very helpful move a timely manner Thank yall
response from property -Thank you Yvonne! We are excitied for you to join us soon.
submitted by Jared L. - |Recommended: YesGrant and Gavin — Only issue is window leaks in front room area - managers know about issue
response from property -Hi Jared, I will check in with maintenance about your window.. Thank you for your honest review, we appreciate you as a resident!
submitted by Viviene C. - |Recommended: YesTheater street — overall good
response from property -We appreciate your review, Viviene!
submitted by Silbya B. - |Recommended: YesWell Maintained — Everything is nice and clean, every issue has been resolved in a quick task. Thanks to everyone it’s been a good experience moving in.
response from property -Thank you Silbya, we hope you continue to enjoy our community!
submitted by Camilo A. - |Recommended: YesBuen lugar para estar — The aprtment and the items are in very good condition, the furniture is basic. The staff people are kind.
response from property -Thank you for your kind words, Camilo!
submitted by Christian B. - |Recommended: YesIt was good — Everything was good except for the fact that we have put in a work order for our stove since the day we moved in and it has still not been fixed.
response from property -Hey Christian, We have a warranty on your stove so we are not allowed to touch it. We did schedule a vendor to resolve this issue. We sincerely apologize.
submitted by Mojtaba T. - |Recommended: YesPerfect — Perfect
response from property -Thank you Mojtaba!
submitted by Lynn L. - |Recommended: YesN A — N A
response from property -Thank you, Lynn L.!

The above reviews are pre-selected by Capstone Real Estate Investments, LLC and do not represent all submitted reviews by current residents, guests, and/or prospective residents. This web page is intended to provide potential residents with customer provided feedback regarding this community and its services. Some reviewers may have been asked to leave an honest review through electronic communication and/or participated in an honest review promotion.

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Theater Street Apartments apartments have an overall rating of 5 out of 5 stars, based on 39 resident reviews.